Lichfield Road, Brownhills, West Midlands, WS8 6LS
01543 373 033

About us

About Us

We are an independent veterinary clinic owned and run by a senior veterinary surgeon Gary Kelly, BVM&S, CertAVP, MRCVS.

As a family-owned business we pride ourselves in providing the care we would want for our own pets because for us, it’s personal.

A Bit Of History

Gary became the sole owner in March 2021 after the founding partner John Newcombe retired. Starting historically as a mixed practice, with the post COVID and Brexit changes we decided to focus on small animal care.

Since then, we invested considerably into upgrading our equipment, renovating the practice, providing staff training and introducing new procedures and diagnostic modalities.
We are proud to be now offering a wide range of keyhole procedures, eye operations as well as orthopaedic procedures and endoscopic diagnostics.

Our Vision

To become the most trusted and respected primary care provider in the area, fostering education and the latest innovations in veterinary healthcare. Through our exemplary care, we want to inspire and lead our clients and the community to care for their animals even better.

EXEMPLARY CARE

TRUST

INNOVATION

Caring For Our Patients 

Passion for keeping animals pain-free and happy is at the heart of everything we do. We pay special attention to our patients with anxiety to make sure their visit or stay with us goes smooth.

Caring For Our Clients

We are constantly developing new ideas how to make your experience even better with us because it is not only the level of veterinary expertise you will appreciate but also the consideration for the ‘non-veterinary’ details.

With our receptionists we worked hard to train every member of staff in the end-of-life support to make sure you are well looked after in the hardest times as well as receiving outstanding front-of-the-house experience every time you call or come in.

We are always open to new ways how to make your visit at our practice even better so I you have ideas please do share your suggestions with Gemma Farrell, our Innovation Coordinator:

[email protected]

Caring For Our Staff

Our staff are amazing, and it is only because of them we offer the services and the level of care that we do. As a point of pride none of our staff are on a minimum wage and can enjoy range of little perks from private health insurance to discounted or even free veterinary care.

We aim to provide friendly and supportive environment for the team members to grow and thrive. We assist our staff in following their professional dreams giving them dedicated study time and generous education budget. We know that if we look after our team well, our patients will be always very well cared for.

MEET THE TEAM

Caring For Our Environment 

Sustainability and eco-friendly approach have become one of our priority targets. In some respects, it can be very difficult in healthcare, given the need for one-use tools and sterile packaging, but determined to make a change over time we started with little adjustments, such as reducing paper correspondence, changing our laundry protocols or stop using one-use theatre hats.

Pet Talk

If you have a question, need some advice, or just fancy a chat, we are always happy to talk. We have free nurse clinics to support pet parents across a range of pet healthcare topics.

We like to be social, so you can expect to see us across a range of social media platforms, where we keep you updated on practice news, events, patients and so much more!

We also love write, so we regularly post information about common illnesses and procedures on our blog.

If you think of something that you would like us to post about, feel free to let us know!

NURSE CLINICS