Contact Us
Emergency?
Out-Of-Hours: Willows Veterinary Referral Service:
Phone
0121 712 7071
Location
Highland Road, Shirley, Solihull, B90 4NH
Why Willows?
We have selected Willows as our out of hours provider because they are recognised as one of the leading Specialist small animal referral centres in the world, with over three decades of expertise in delivering exceptional pet healthcare. Willows offers round-the-clock care that guarantees the highest standards of treatment and monitoring for all patients, providing reassurance that your pet will receive the utmost attention and access to Specialist emergency services when necessary. The dedicated on-duty Vets and Nurses are further supported by a skilled team of Student Nurses and Veterinary Care Assistants.
Out of hours Advice?
We are here for you, providing all our registered clients with complimentary pet support and advice thanks to our partnership with Vidivet, ensuring that you have peace of mind as a pet owner knowing that help is just a message or video call away outside of regular hours, alleviating stress and assuring you that both you and your beloved pet are in the most capable hands.
This is a free complimentary service to all our registered clients
What can I ask VidiVet?
Literally anything about your pet. If it is important to you, then it is important to us!
Some examples of what people ask us about:
- Unwell pet
- flea/worming advice
- spay/neuter advice
- feeding advice
- behavioural advice
- post-operative care
- or new puppy/kitten advice
Can I use VidiVet in an emergency?
The VidiVet app is not suitable for situations where your pet is in distress or facing a life-threatening crisis. If you believe an emergency is occurring or if your pet’s condition suddenly worsens, please reach out to your veterinary practice or out-of-hours provider immediately.
Can I ask about multiple pets?
Yes, you can absolutely ask about multiple pets, whether you have one or ten. At Warren House Veterinary Centre, we encourage you to create individual pet profiles for each of your furry friends in the app. Simply tap on the ‘My Pets’ icon at the bottom, and you can easily add new profiles or edit your existing ones, making it simple to keep track of all your pets’ needs.
Are VidiVet vets qualified?
Book Appointments
We are partnered with PetsApp
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Text chat to the team
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Book appointments
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Request repeat prescriptions
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Make a payment
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Make an enquiry
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Check how your pet is doing whilst they stay with us
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Request a video consult with a vet