Within the practices opening hours.
If your worried, concerned and know your pet is in need of urgent care, you can book an appointment at the practice and guarantee a booking on the same day.
Out Of Hours Support
We got you covered!
Not sure if it’s an emergency but need out of hours advice? We offer all our Pet Club registered clients an online advice + support service provided by VidiVet.
Out Of Hours Consult
Need a vet urgently?
We have a dedicated out of hours referral practice for our clients + pets to receive emergency treatment, that like us, provide compassionate and high quality care for your animals.
Need urgent help for your pet out of hours?
Emergencies happen when you least expect them, we know this can be a stressful and traumatic time for you and your pet and we know how important it is for you to have reassurance and a place to go should this ever happen to you.
Willows Veterinary Centre & Referral Service
We have a dedicated out of hours referral practice for our clients and your pets to receive emergency treatment, that like us, provide compassionate and high quality care for your animals.
Willows is one of the world’s leading Specialist small animal referral centres, delivering Specialist pet healthcare for over 30 years.
At Willows, there round the clock care ensures the highest levels of care possible to all patients – offering peace of mind that your pet will receive the best monitoring and treatment possible with access to Specialist emergency care should it be needed.
The on-duty Vets and Nurses are fully supported by their teams of Student Nurses and Veterinary Care Assistants.
Willows Veterinary centre & Referral Service
Contact details for Willows are as follows:
Telephone: 0121 712 7071
Not sure if it’s an emergency but need out of hours advice?
We have you covered, we have the ability to offer all our registered clients FREE pet support and advice through the help of our partnership with Vidivet.
Peace of mind can be very powerful for pet owners, knowing you have support at the end of the phone out of hours can help relieve stress and provide you with comfort in the knowledge you and your pet are in the safest of hands.
We have partnered with VidiVet to offer our clients FREE digital vet support.💙
how does it work?
Simplicity in mind, when you are stressed, concerned and worried about your pet we understand that easy access to the answer you need is important.
- Get in touch with the practice to retrieve your unique client code
- Download the VidiVet App – Available on both the Apple and Google Store
- Sign in and start asking your questions
- A vet will answer your question promptly with a personalised video response or message directly to your phone.
▶️ SIGN IN
who Are the vets?
We guess your wondering who you will be talking to at the other end of your device? Rest assured All vets are UK Qualified and Registered and will accommodate you.
how much does it cost?
This is a completely FREE service to all our registered clients at the practice.
how to sign up?
Sign up to our VIP Club, you will receive and email with confirming your membership and your unique URL link to the VidiVet portal!