Terms & Conditions
Warren House Vets Terms and Conditions
Last Updated: 7th August 2024
Welcome to Warren House Vets! These terms and conditions outline the rules and regulations for the use of our website, located at www.warrenhousevets.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Warren House Vets if you do not agree to take all of the terms and conditions stated on this page.
1. Definitions
- “We,” “Our,” “Us” refers to Warren House Vets.
- “You,” “Your,” “Client,” “Consumer” refers to the person or entity accessing and using the website.
- “Website” refers to www.warrenhousevets.com and all related services provided through this site.
2. Use of Website
- By accessing our website, you warrant and represent that you are at least 18 years of age.
- You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
3. Services
- Warren House Vets provides veterinary services and related information through our website.
- All services provided are subject to the terms and conditions outlined here and any additional terms agreed upon at the time of service.
4. Appointments and Consultations
- Appointments can be booked via PetsApp or by contacting us directly.
- You are responsible for providing accurate and complete information when booking an appointment.
- If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance.
5. Payments and Fees
- All fees for services will be communicated to you at the time of booking or consultation.
- Payments are due at the time services are rendered unless prior arrangements have been made.
- We accept various forms of payment, including credit/debit cards and cash.
6. Prescription Policy
- Prescriptions are provided based on the health and needs of your pet as determined by our veterinarians.
- You must follow all instructions provided with any prescription medications.
- We reserve the right to refuse to issue a prescription if it is deemed not in the best interest of your pet’s health.
7. Privacy Policy
- Your privacy is important to us. Please review our Privacy Policy [link to Privacy Policy] for details on how we collect, use, and protect your personal information.
8. Intellectual Property Rights
- Unless otherwise stated, Warren House Vets and/or its licensors own the intellectual property rights for all material on the website.
- You may access this material for personal use only, subject to restrictions set out in these terms and conditions.
9. Limitation of Liability
- To the fullest extent permitted by law, Warren House Vets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.
10. Indemnification
- You agree to indemnify, defend, and hold harmless Warren House Vets, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the website or your violation of these terms.
11. Changes to Terms and Conditions
- We reserve the right to amend these terms and conditions at any time. All changes will be posted on this page and will take effect immediately upon posting. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
12. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
13. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Warren House Vets
Lichfield Road, Brownhills, Walsall, WS8 6LS
01543 373 033