by Debi Skett | Nov 17, 2022 | Announcements
With effect from 1st December 2022, we will be changing our policy on dealing with insurance claims. We will no longer be processing direct insurance claims on your behalf. You will need to pay for treatment on the day and submit your claim directly to your insurer....
by Tereza Kelly | Nov 7, 2022 | Announcements
We are aware financial times are difficult and we appreciate your continuous support, however, we would like to kindly remind you that: Payments must be made at the time of the appointment IN FULL Financial difficulties must be declared BEFORE treatment Treatment on...
by Debi Skett | Oct 14, 2022 | Announcements
Petplan has worked closely with the veterinary profession for over 40 years and sees first hand each day the fantastic work that goes on in veterinary practices across the UK. They recognise that keeping customers happy and pets healthy is a team effort from the...
by Tereza Kelly | Sep 26, 2022 | Announcements
UPDATE** The road works on Lichfield Road have now been completed. The road is now fully open again and all local diversions are removed. Thank you for your patience ? We would like to inform our clients that Lichfield Road will be closed from 26/09/2022 to 04/11/2022...
by Tereza Kelly | Sep 18, 2022 | Announcements
With our staff we agreed to honour the Queen’s life and legacy by continuing providing services to our clients and patients on Monday 19.9.2022. The opening hours are as usual, 8AM – 6.30PM. We are happy to see clients who are not registered with us,...
by Tereza Kelly | Aug 20, 2022 | Announcements
With the ongoing efforts to improve our services in all areas we are pleased to say we achieved Platinum award by Compassion Understood. This is awarded to the practice where all staff members undergo detailed training in emotional aspects of end of life. It is very...